CALL US TODAY:
(276) 783-4582
HOME
ABOUT US
OUR CAPABILITIES
CNC Machining
General Machining
Welding & Fabrication
Quality
INDUSTRIES
CONTACT US
Request a Quote
Employment Opportunities
Customer Satisfaction Survey
HOME
ABOUT US
OUR CAPABILITIES
CNC Machining
General Machining
Welding & Fabrication
Quality
INDUSTRIES
CONTACT US
Request a Quote
Employment Opportunities
Customer Satisfaction Survey
Customer Satisfaction Survey
How well does Smyth County Machine meet your requirements?
Customer Satisfaction Survey
Step
1
of
2
50%
Name
*
First
Last
Company Name
*
Address
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Phone
Email
Overall Quality
Workmanship / adherence to specifications
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Product function / appearance / durability is as expected
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Delivery
Product are delivered when requested
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Shipments are received free from damage by carriers during transit
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Point of Contact - INSIDE
Responses to inquiries are received in a timely manner
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Contact displays knowledge of applicable issues
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Problems are solved quickly and satisfactorily
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Information given is accurate and reliable
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Point of Contact - OUTSIDE
Responses to inquiries are received in a timely manner
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Contact displays knowledge of applicable issues
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Information given is accurate and reliable
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Pricing
Prices are comparable to or less than other vendors
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Value of service received is worth the money spent
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Management Support
Commitment to customer satisfaction is displayed by all levels of management
Excellent
Above Average
Average
Unsatisfactory
Not Applicable
Please suggest improvements that we can make to improve our service to you
Δ
EXCELLENCE IN TECHNOLOGY, CRAFTSMANSHIP, DURABILITY... EXCELLENCE IN EVERYTHING.
